When picking up your car after repairs, don’t just drive off. A thorough inspection ensures the work is done right, keeps you safe, and protects your car’s value. Here’s what to do:
- Inspect on-site: Check for issues before leaving the repair shop.
- Review paperwork: Match the invoice to the agreed repairs.
- Use daylight: Examine paintwork and body panels for mismatches or flaws.
- Test drive: Assess brakes, steering, and overall performance.
- Check safety systems: Lights, seatbelts, and airbags should function properly.
Take your time – 30 minutes now can save you from future headaches. Use a checklist to stay organised and ensure your car meets Australian safety standards.
My Vehicle Inspection Checklist now available as a FREE DOWNLOAD
How to Prepare for Your Inspection
Getting ready for a vehicle inspection requires some planning. Start by organising all your repair documents and setting up a process to confirm that the agreed work was completed properly.
Collect Your Repair Papers
Gather all the paperwork from your repair shop. These documents are your proof of what repairs were promised and what was actually done. Without them, it’s tough to verify if everything matches up.
Make sure you have the following:
- Repair estimate: This outlines the initial scope of work and estimated costs.
- Detailed invoice: It should include repair order numbers, vehicle details, itemised services, labour charges (with hours and rates), and a breakdown of parts and materials used.
- Payment receipt: Proof that the bill has been paid.
- Insurance claim documents: If applicable, these outline what your insurer approved.
- Inspection reports and warranty details: These confirm the terms, duration, and coverage of any warranties provided.
Once your documents are in order, you’ll be ready to inspect the vehicle thoroughly.
Pick the Right Time and Place
Daylight is your best friend when inspecting paint and bodywork. Check your car during the day to spot paint mismatches, scratches, dents, or rough finishes. Artificial lighting in repair shops can hide these flaws, so sunlight is key.
Spend extra time at the repair shop to review the work. This allows you to flag any concerns while the technicians are still available to address them.
Plan to take the car for a short test drive around the repair shop or nearby. This helps you assess how the car performs in motion – pay attention to acceleration, braking, and steering. Some issues only reveal themselves when the vehicle is on the move.
Before starting your inspection, ensure the car’s interior and exterior are clean. Remove personal items to give yourself clear access to all areas. A clean surface makes it easier to spot any new damage or unfinished work.
When you’re ready, use a checklist to guide your inspection step by step.
Print a Checklist
A checklist helps you stay organised and ensures you don’t miss anything. Even seasoned drivers can overlook details when rushing through an inspection.
Look for a checklist that covers all key areas: exterior, interior, mechanical systems, and safety features. In Australia, the NSW Government provides a "Used vehicle inspection checklist" on its website, which covers areas like the car’s underbody, exterior, interior, and test driving. As they explain:
"Use this checklist when inspecting a used vehicle to avoid unforeseen problems in the future."
Tailor your checklist to your car type. Standard checklists work for most vehicles, but if you own a luxury car, hybrid, electric vehicle, or performance model, you might need a specialised checklist. For more complex or high-value cars, consider hiring a professional inspector who has the tools and expertise to catch hidden issues.
Print your checklist to avoid relying on a phone or tablet. This way, you can take notes directly on the paper and keep a permanent record of your findings. This methodical approach ensures you’re well-prepared and confident during the inspection.
What to Check on Your Vehicle
With your checklist and documents ready, it’s time to carefully inspect your vehicle. A methodical check can help identify any issues before you leave the repair shop.
Outside Body and Paint
Take a walk around your car in natural light to assess the paintwork. The new paint should match the original colour and blend seamlessly with the existing finish. Pay special attention to the transitions between old and new paint – there shouldn’t be any noticeable differences in colour or texture.
Look out for overspray. Sometimes paint can unintentionally end up on windows, rubber seals, or trim pieces. Run your hand over the painted surfaces – they should feel smooth and even. Rough patches, an "orange peel" texture, or a gritty feel suggest subpar application.
Check the finish from different angles. Ensure the colour, texture, and gloss are consistent across the entire vehicle.
Inspect for imperfections like dust nibs, runs, or sags. These flaws can appear as small bumps, drips, or uneven areas in the paint. High-quality paintwork should be free of such defects, blending perfectly with the original finish.
Body Panels and Fit
After the paintwork, evaluate the alignment and fit of body panels. Open and close all doors, the bonnet, and the boot. They should operate smoothly and close securely without sticking or making odd noises. If they don’t, hinges or latches might need adjustment.
Examine the gaps between panels. The spaces between doors, the bonnet, and the boot should be even and uniform. Misaligned panels can indicate improper repairs, which may affect both the car’s appearance and functionality.
Inspect bumpers and trim pieces. These should sit flush against the body without any gaps or misalignment. Gently press on the bumpers – they should feel securely attached, not loose or overly flexible.
Check any replaced or repaired panels. New panels should match the car’s original contours. Look for areas where the fit seems off or where the shape doesn’t align with the rest of the vehicle.
Engine and Safety Systems
Move beyond the exterior to check your car’s mechanical and safety systems. Start by testing all exterior lights to ensure they work correctly and are bright enough.
Test the brakes in a safe environment. The brake pedal should feel firm and responsive. Be alert for any unusual sounds like squealing or grinding when you apply the brakes.
Check fluid levels. This includes engine oil, coolant, brake fluid, and windscreen washer fluid. Fluids should be at the correct levels and appear clean. If they look dark or contaminated, they might need replacing.
Start the engine and listen carefully. It should run smoothly without any knocking, rattling, or irregular idling. Any unexpected noises that weren’t there before the repairs should be investigated.
Monitor dashboard warning lights. When you turn on the ignition, warning lights should briefly illuminate and then switch off once the engine starts. If any lights stay on, it could point to unresolved issues.
Inside Controls and Features
Test all electrical systems. Check the air conditioning, heating, radio, and charging ports. Repairs sometimes involve disconnecting the battery, which can affect these systems. Ensure everything works as it did before.
Operate the windows. Power windows should move up and down without hesitation or odd sounds. Manual windows should turn smoothly without resistance.
Verify door locks. Test both manual and electronic locks. Doors should lock and unlock easily from both inside and outside. If your car has central locking or remote entry, make sure these functions are working properly.
Inspect seat adjustments and safety features. Seats should adjust without difficulty, and seatbelts should extend and retract smoothly. Also, check that airbag warning lights behave normally – they should turn on briefly when you start the car and then switch off.
Road Test
Take your car for a test drive in a quiet area. Start slowly, ensuring the steering feels centred, the brakes function smoothly, and there are no new rattles or squeaks. Pay attention to any unusual vibrations through the steering wheel, seat, or pedals.
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Check Your Repair Documents
Once your car has been inspected, take a close look at the repair documents to ensure everything aligns with what was agreed upon. This step is just as important as the physical inspection and ensures the repairs meet Australian standards.
Confirm All Repairs Were Done
After completing your physical inspection, turn your attention to the paperwork. Compare the final invoice with the original quote to confirm that all authorised repairs are listed and correctly priced. If you spot any differences, address them right away.
Look at the breakdown of parts on the invoice – names, quantities, and unit costs should all be clearly detailed. If any descriptions seem vague or unclear, ask for an explanation.
Check that labour charges make sense in relation to the parts replaced. For example, if you’re billed for brake pad installation but no brake pads are listed on the invoice, something is off and needs clarification.
If your car was serviced, make sure the logbook has been updated. This is essential for maintaining your warranty.
Check the Parts Used
Once you’ve reviewed the overall repairs, focus on the components installed. Look for part numbers on the invoice – genuine parts (OEM) will have specific patterns. Ensure these match what you requested.
Compare the part numbers on the invoice with those on the original quote. If there are any differences, ask for an explanation.
The invoice should also clearly state whether the parts used are new, used, or remanufactured.
Ask for proof of the parts used. You’re entitled to see the replaced parts unless they need to be returned under warranty. Request to see the empty boxes or packaging from new parts, along with any warranty cards or related documentation.
Take photos of all part details for your records.
Ensure warranty information is included on the invoice. Both parts and labour warranties should be clearly outlined, including their terms and duration. Missing warranty details could be a red flag, either pointing to lower-quality parts or a lack of confidence in the repair work.
What might seem like over-caution today could save you thousands in the future.
Make sure to resolve any inconsistencies before leaving the repair shop.
What to Do If You Find Problems
Dealing with issues in your repaired vehicle can be a frustrating experience. However, acting promptly and documenting everything carefully can make all the difference in resolving the situation and protecting your rights. Here’s how to handle it step by step.
Record Any Problems
Start by documenting every issue you notice. This record will be essential when discussing the matter with repairers or insurers.
Take clear photos and videos of the problems, and include detailed notes with dates, locations, and precise descriptions of each fault. For instance, instead of saying, "The paint looks bad", specify the issue: "Orange peel texture visible on the bonnet; colour mismatch between the front bumper and adjacent panels." Use a vehicle diagram to mark the exact locations of the defects, and capture both close-up details and wider shots for context. If the problem involves mechanical issues like unusual noises or vibrations, video recordings can be especially helpful.
Group similar issues together – for example, list all paint defects in one section and mechanical faults in another. Keep your notes objective and free from personal opinions or emotional language. Focus solely on what can be observed and measured.
Once you’ve gathered all the necessary documentation, contact the appropriate party without delay.
Contact Your Repairer or Insurer
The next step is to reach out to whoever arranged the repairs.
- If you paid the repairer directly, contact them first. Speak to the service manager or workshop supervisor who handled your vehicle. Explain the issues clearly, provide your documentation, and discuss potential solutions. Most reputable repairers will address problems covered under their warranty.
- If your insurer arranged the repairs, contact them instead of the repairer. Since they authorised the work, they are responsible for ensuring its quality. Share your documentation with them and keep track of all communications, including dates and names of the people you speak to.
Avoid making additional repairs or modifications while the issue is being resolved, as this could complicate warranty claims or insurance coverage. If you’re not satisfied with the response, consider seeking a second opinion from an independent mechanic, especially for safety-related concerns.
How Not My Fault Can Help
If your repairs stem from an accident where you weren’t at fault, Not My Fault can be a valuable ally in resolving repair issues. While you work through the problem with repairers or insurers, they can ensure you maintain access to a replacement vehicle.
Not My Fault takes care of all the paperwork and communication with the at-fault party’s insurer. If fixing the issues requires extra repair time, they’ll ensure your replacement vehicle remains available at no cost to you. This means you won’t have to worry about rental fees or transportation gaps while your vehicle is being repaired.
Their comprehensive service eliminates the hassle of dealing with multiple parties – repairers, insurers, and rental companies – especially when repair issues require extended negotiations or multiple attempts to fix. Best of all, Not My Fault bills the at-fault insurer directly, so you can focus on getting your vehicle repaired properly without any unexpected expenses.
Final Check for Safety and Peace of Mind
A detailed post-repair inspection is your final step to ensure your vehicle is both safe to drive and performing as it should. Every repaired or replaced part plays a role in keeping you and your passengers secure, as well as maintaining the car’s overall reliability. This final check wraps up your repair process and gives you confidence on the road.
Use your checklist to spot potential issues, such as tyre misalignments that can lead to uneven wear, brake repairs that might not be up to standard, or loose panels that could cause trouble later. These small details, if overlooked, can turn into bigger problems down the track.
Taking the time for a careful inspection now can save you from future repair delays and unexpected expenses. Go over every safety system – lights, brakes, and everything in between – to make sure everything is functioning as it should.
Your car is a major investment. Ensuring all repairs meet proper standards not only protects your finances but also ensures your safety. By following your checklist and confirming that every repair aligns with Australian standards, you can drive with peace of mind, knowing your vehicle is ready for Australian roads.
FAQs
Why should I inspect my car after repairs before driving away?
Inspecting your car after repairs is a crucial step to make sure the job’s been done right and your vehicle is safe to hit the road again. A detailed check can help you catch any overlooked problems, verify the quality of the work, and steer clear of potential safety hazards or further damage down the line.
Focus on key areas like the paintwork, panel alignment, and safety features such as airbags and sensors. Taking a few moments to carefully review your car not only ensures everything is in order but also gives you the confidence that your vehicle is in top shape once more.
What should I check after my car has been repaired to ensure it’s safe and in good condition?
After your car has been repaired, it’s essential to give it a proper once-over to make sure everything is up to scratch in terms of safety and quality. Start by checking safety features such as seat belts, airbags, and electronic systems. Make sure they’re all in proper working order. While driving, pay attention to any unusual noises, vibrations, or strange odours – these can sometimes signal hidden issues that need addressing.
Take a close look at the exterior and interior of your car. Check that the panels are aligned properly, the paint job is consistent, and there are no signs of overspray or mismatched colours. Uneven panel gaps can be a red flag, so ensure they’re uniform. To wrap it up, go for a test drive. This will help you confirm that the handling is smooth, the alignment is spot-on, and the car feels steady and safe on the road.
If your repairs were the result of an accident that wasn’t your fault, companies like Not My Fault can make life easier by providing a replacement vehicle. This way, you can stay mobile without the added stress while your car is being assessed or repaired.
What should I do if I notice issues with my car after repairs?
If you notice any issues after your car has been repaired, start by documenting everything thoroughly. Take clear photos, jot down detailed notes, and keep track of anything that seems off. Then, reach out to the repairer as soon as you can. Explain the problem and request they fix it.
If the repairer doesn’t sort things out, take it up with your insurer’s dispute resolution team. You might also want to get an independent inspection to back up your case. Make sure to save all communication and inspection reports – these could be crucial if you need to take things further. If the problem still isn’t resolved, you can lodge a formal complaint with the Australian Financial Complaints Authority (AFCA) for extra support.
